Using Miles


ECONOMY AWARD
BUSINESS AWARD
SAVER (O)
STANDARD (P)
SAVER (D)
STANDARD (I)
WAITLIST Not permitted Permitted Not Permitted Permitted





DATE CHANGE FOC if change more than 72 hours before departure FOC if change more than 72 hours before departure FOC if change more than 72 hours before departure FOC if change more than 72 hours before departure





LATE CHANGE USD50 if change less than 72 hours before departure USD50 if change less than 72 hours before departure USD100 if change less than 72hours before departure USD100 if change less than 72 hours before departure





NO SHOW FEE USD50 if not cancel 4 hours prior to departure USD50 if not cancel 4 hours prior to departure USD100 if not cancel 4 hours prior to departure USD100 if not cancel 4 hours prior to departure





REFUND OR REDEPOSIT FEE

USD50 or 5,000 Royal Skies Miles USD50 or 5,000 Royal Skies Miles USD25 or 2,500 Royal Skies Miles USD25 or 5,000 Royal Skies Miles





CHILD FARE 100% Adult Fare 100% Adult Fare 100% Adult Fare 100% Adult Fare





INFANT FARE 100% Adult Fare if infant occupying seat 100% Adult Fare if infant occupying seat 100% Adult Fare if infant occupying seat 100% Adult Fare if infant occupying seat





BAGGAGE ALLOWANCE

23Kgs – Short haul sector
30Kgs – Long haul sector

30Kg 40Kg 40Kg





TICKET VALIDITY 06 Months 01 Year 06 Months 01 Year





ONE WAY FARE
65% Of Return
65% of Return
65% Of Return
65% Of Return


As a frequent flyer member of Royal Brunei Airlines, miles are redeemable for:

Flight Awards

Save money, earn free flights over time

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A member redeems miles for a free one way or roundtrip ticket between cities within Royal Brunei Airlines’ network. A member must ensure that enough miles are available in the account before redeeming any type of awards.
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Members may redeem for the Flight Award ticket instantaneously online by logging in their Royal Skies account.
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Economy Award Saver tickets travelling short haul are entitled to 23kgs baggage allowance while Economy Award Saver tickets travelling long haul are entitled to 30kgs baggage allowance.
- Economy Award Standard tickets are entitled to 30kgs baggage allowance regardless of the destination.
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Business Award Saver and Standard tickets are entitled to 40kgs baggage allowance.
All applicable charges including airport taxes are to be borne by the passenger and to be paid upon issuance and collection of ticket.
- For offline Flight Award redemption requests, members must submit the request a minimum of five (5) working days prior to date of departure.



Upgrade Awards

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Members who purchase an RB Flexi ticket either from Royal Brunei Airlines or their preferred travel agents are eligible to redeem a Flight Upgrade Award
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Upgrade awards are based on one way travel
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If a member would like to redeem an upgrade award for a return journey, the miles redeemed will be double of the one way miles required.
- Members must submit the Flight Upgrade redemption request a minimum of five (5) working days prior to date of departure.
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All applicable charges including airport taxes are to be borne by the passenger and to be paid upon issuance and collection of ticket.
.
- Flights operated for Royal Brunei Airlines by its codeshare partners are not eligible for award redemption.
.
- No show fee applies.
.


Extra Baggage Allowance Award

Royal Skies members may redeem for extra baggage allowance. No voucher is required to claim for your extra baggage allowance. Don’t exactly know how much extra baggage weight you’ll be checking in?

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It’s easy with the Royal Skies Extra Baggage Allowance, as the mileage required for redemption is based on one-way travel on blocks of 10 kilograms.
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Allowance of extra baggage is limited per member, so do book your award in advance to avoid disappointment.
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Please use the Mileage Calculator to calculate mileage accrual/upgrades/flight & baggage allowance awards.


To Redeem for Extra Baggage Allowance

1.
Refer to the Extra Baggage Allowance calculator to determine the amount of miles required for your desired award.
2.
Ensure that you have sufficient miles in your account for the award of your choice
3.
Submit your Extra Baggage Allowance a minimum of five (5) working days prior to date of departure
4.
You may submit your request by
  1. Logging into your Royal Skies account online and submit the online Extra Baggage Allowance form
  2. Download the Extra Baggage Allowance redemption form from the website and email the completed form to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  3. Visit a Royal Brunei Airlines Office near you for assistance
5.
Your redeemed extra baggage allowance will be stated in your booking itinerary.
6.An email confirmation will be sent to member’s email to be presented upon check in


Conditions for Extra Baggage Allowance

1.
Redemption of Extra Baggage Allowance can only be issued to the Royal Skies member travelling on Royal Brunei Airlines flights only
2. Extra Baggage Allowance can also be redeemed by nominees.
3.

A minimum of 10 kilograms and a maximum of 100 kilograms are allowed for redemption.

4.

Additional weight will be charges as normal excess baggage charges.

Additional T&C:

A total maximum of 100 kilograms is allowed for redemption per member. Extra Baggage Allowance redemption may not be available on all flights at all times. Extra Baggage Allowance may still be available for sale, but not available for Royal Skies redemption. Members are advised to book well in advance for popular destinations and/or for peak season travel.
5. Maximum weight allowed is 32 kilograms per luggage.
6.
Award redemption for extra baggage allowance is based on blocks of 10kg.
7.
Mileage redemption for baggage allowance is based on one-way travel on all Royal Brunei Airlines marketed and operated flights.
8.
Extra baggage allowance cannot be redeemed on code share flights.
9.
Redemption rate is the same for all classes of travel.
10.
Partially or wholly unused redemption for extra baggage allowance is non-refundable, non-transferable and cannot be re-deposited or re-instated.
11
Changes in flight sectors due to other than Royal Brunei Airlines operational requirements will require that the member request for a new redemption according to the new sectors. Please check the Extra Baggage Allowance Calculator for the new mileage requirement.
12.
Changes in date of departures for the same itinerary do not require the member to request for a new redemption.
13.
Normal Checked Baggage Acceptance conditions apply.
14.
Royal Skies terms and conditions apply.


Sky Lounge Access at Brunei International Airport

1.
Royal Skies members may redeem invitations for friends, business associates or family members (Redemption Group Nomination) to enjoy the comfort of Sky Lounge at Brunei International Airport
2. One (1) Sky Lounge Access Award will require 5,000 miles
3. Ensure that you have sufficient miles in your account for the award of your choice.
4. You must allow at least five (5) working days prior to departure to request for Sky Lounge Access Award.
5. Call or visit a Royal Brunei Airlines office near you or simply complete the ‘Sky Lounge Access’ form available here and fax it to +673 222 2211 or email to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .



Conditions for Sky Lounge Access Award

1. Redemption for Sky Lounge Access Award can only be issued to the travelling Royal Skies member on Royal Brunei Airlines flights only.
2.
Sky Lounge Access Award can also be redeemed for your nominees (Redemption Group Nomination).
3.
A minimum of 1 access and maximum of 5 accesses is allowed for redemption.
4.
Mileage redemption for Sky Lounge Access Award is based on one-way travel on all Royal Brunei Airlines marketed and operated flights.
5.
Sky Lounge Access Award cannot be redeemed on code share flights.
6. Redemption rate is the same for all classes of travel.
7.
Partially or wholly unused redemption for Sky Lounge Access Award is non-refundable, non-transferable and cannot be re-deposited or re-instated.
8.
Changes in flight sectors due to other than Royal Brunei Airlines operational requirements will require that the member request for a new redemption according to the new sectors.
9.
Changes in date of departures for the same itinerary do not require the member to request for a new redemption.
10 Normal Sky Lounge Access Award Acceptance conditions apply.
11. Royal Skies terms and conditions apply.


Service Fees:

Membership Card Replacement (second and consecutive replacements) USD$30 or 2,000 miles



Re-deposit of Unused Award

Economy Award Saver and Standard

USD$50 or 5,000 miles

Business Award Saver and Standard

USD$25 or 2,500 miles

Extension of Miles

USD$30 or 4,000 miles



Late Change/No Show:

Economy Award Saver and Standard

USD$50

Business Award Saver and Standard

USD$100

Redemption Nominee:
Change or Deletion

USD$30 or 3,000 miles