Contact Us

Please direct all correspondence and inquiries to:

Royal Skies Service Centre
Royal Brunei Airlines Sdn. Bhd.
P.O. Box 737
Bandar Seri Begawan BS 8671
Negara Brunei Darussalam

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Phone: +673 222 3444 (Office hours: Mon - Fri 0800hrs - 1700hrs - BWN, excluding public holidays)

Fax: +673 222 2211



This is to advise that miles credited to a member's Royal Skies account prior to 31 January 2012 will expire on 31 January 2015. Please submit your requests one (1) week before 31 January 2015.

In our continuous efforts to serve you better, we are upgrading our Royal Skies website to improve your user experience as well as customer service levels. If you encounter any problems, kindly contact us here.

We apologise for any inconvenience this may cause and we thank you for your patience and understanding.